Retail Sales Assistant (Bridal Studio)

Location: Macpherson/Ubi
Commitment: Part-time (Both weekends required)
Rate: $12-14/hr basic, in addition to sales commissions

Reports to: Studio Manager / Business Owner

About Us

We are a modern bridal gown studio dedicated to making every bride’s experience memorable and effortless. Our collections feature timeless designs, curated with care — and our studio team plays a key role in ensuring every appointment, fitting, and gown handover runs smoothly.

Role Overview

The Bridal Studio Assistant supports the daily running of the bridal studio, ensuring a seamless experience for every bride. This role combines client-facing responsibilities with backend operational tasks such as appointment coordination, gown fulfilment, and studio upkeep.

Key Responsibilities

Sales & Customer Experience

• Welcome and assist brides during their fitting appointments and gown viewings.
• Provide thoughtful recommendations and styling advice aligned with their preferences.
• Follow up with clients via WhatsApp, email, or phone on enquiries, quotations, and bookings.
• Ensure all clients feel supported and cared for from first contact to gown collection.

Operations & Fulfilment

• Coordinate appointment schedules and maintain booking systems.
• Manage gown check-ins, alterations, and handovers with accuracy and timeliness.
• Track gown inventory, cleaning, and logistics (rentals, returns, and deliveries).
• Prepare client documents, fitting notes, and payment records.

Studio Management

• Maintain the cleanliness, organization, and visual presentation of the studio.
• Support in event setup, photo shoots, or special campaigns when required.
• Monitor supplies and manage simple procurement or vendor coordination.

Requirements

• Prior experience in retail, fashion, events, or bridal industry preferred.
• Strong interpersonal and communication skills with a warm, service-oriented attitude.
• Detail-oriented, organized, and proactive in managing tasks independently.
• Comfortable using digital tools (Google Workspace, WhatsApp Business, scheduling systems).
• Available to work weekends (required) and occasional evenings for fittings or events.

Why Join Us

• Be part of a close-knit, creative team passionate about helping brides look and feel their best.
• Gain hands-on experience in both sales and operations within a growing bridal business.
• Beautiful and inspiring work environment with room to grow in responsibility and hours.