Area Manager

Key Responsibilities:

• To develop and formulating organizational objective for setting up new opening of shops, develop its procedures to implement and execute key marketing strategies plan for achievement of its overall long-term organizational goals.
• Oversee multiple branches/ outlets to ensure consistent service standards and operational compliance.
• Lead and supervise supervisors, bakers and sales staffs.
• Analyze and identifying the demographics of various areas for implementing new shop and suggesting strategies to counter the aggressive marketing of today's competitors.
• Collaborate with internal staff/ team of chief bakers for conceptualizing and creation of bakery/ cakes.
• Create new ideas and continual improvement of sales' plan in sustaining the company's sales target and market share.
• Launch promotions periodically in sustenance marketing and PR activities to increase company's sales.
• Plan and generate the costing/ pricing of bakery, or cakes based on competitive analysis data to leverage the company's position in surpassing the competitors.
• Suggest new innovation/ technology to streamline the current process of workflow.
• Develop and establish SOPs for upcoming new shop(s).
• Maintain proper documentation, reporting and data tracking.
• Assist in Human Resource in hiring, training, uphold sales team customer service and scheduling manpower planning.

Job Requirements:

• At least 3-5 years of experience in leading and managing shops island-wide.
• Positive attitude and willingness to learn.
• Passion in F&B service and committed to deliver high levels of service.
• Possess professional disposition with good communication and interpersonal skills.
• Capable to multitasks and adapt to a fast-paced environment.
• Flexibility to travel between outlets and work on weekends and public holidays.