IT Product Manager - #1614

Who Are We Looking For
Your job will be to bring your experience, technical expertise, and capability in solving abstract problems to enhance the digital safety for Singaporeans.
As a Product Manager, you will be at the forefront of our mission to protect Singaporeans through building tools, working closely with cross-functional teams across multiple agencies. You will be responsible for driving the product roadmap, whilst constantly adapting (and delivering!) to meet the ever-changing digital landscape. And at the core, this means building a foundation of knowledge across user needs, technical constraints, and design goals so you can act as a bridge across all of them.

Key Responsibilities
● Product Strategy & Vision: Own a product or feature area, driving its success from conception to launch. You will develop the product vision, align cross-functional teams around long-term goals, and define North Star success metrics to ensure your product delivers tangible public value.
● Analytical & Product Sense: Operate in an ambiguous, fast-moving space by making critical decisions and prioritisations based on data. You will continuously evaluate features informed by user research, market trends, and internal feedback loops, leveraging data to validate or pivot ideas prior to development.
● Execution & Delivery: Collaborate closely with software engineers, data scientists, and UX designers to balance speed, quality, and simplicity. You will foster a culture of agility, carefully navigating the short-term trade-offs of rapid deployment against long-term technical debt.
● Stakeholder Orchestration: Act as a crucial liaison between business leadership, operational partners like the Singapore Police Force (SPF), Infocomm Media Development Authority (IMDA) and global tech platforms (e.g., Google, Meta). You will navigate disagreements constructively, facilitate WOG (Whole-of-Government) alignment, and drive systemic value across the organisation.
● Mentorship & Leadership: Take full ownership of broad, ambiguously scoped projects. You will synthesise complex data into clear strategic recommendations, proactively drive workstreams, and mentor junior team members to actively raise overall team capability and productivity.

What We Are Looking For
● Proven experience in product management, with a track record of independently owning assigned tasks or leading complex, end-to-end delivery of ambiguous projects.
● Strong analytical intuition with the ability to identify and mitigate risks from both a technical and market perspective.
● A profound sense of ownership to identify opportunities, recommend process improvements, and take calculated risks while learning from both successes and failures.
● A commitment to collaborative growth: you proactively offer help, constructively challenge existing processes for continuous improvement, and share successes and failures openly to ensure team success.