Engagement Manager

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

Role Summary

The Engagement Manager serves as the bridge between sales, consulting, and delivery teams, bringing delivery leadership and industry expertise to support strategic client opportunities. This role partners closely with account and sales teams to shape solutions, define delivery approaches, and support deal pursuits through to successful closure.

The successful candidate will leverage consulting and delivery experience to establish credibility with clients, facilitate solution discussions, assess delivery feasibility, and ensure a smooth transition from sales to execution. While not a quota-carrying sales role, the Engagement Manager plays a critical role in improving pursuit quality, strengthening client confidence, and increasing the likelihood of successful deal outcomes.

Key Responsibilities

Deal Pursuit & Client Engagement

• Partner with sales and account teams to qualify opportunities and understand client business challenges, objectives, and transformation priorities.
• Participate in client discussions, workshops, and presentations to provide delivery and transformation expertise.
• Build trusted relationships with client stakeholders and act as a credible advisor throughout the pursuit lifecycle.
• Support proposal development, RFP responses, and client presentations.

Solution Shaping & Commercial Support

• Work with consulting, architecture, and delivery teams to develop practical, scalable, and outcome-focused solutions.
• Define delivery approaches, operating models, project plans, resource requirements, and governance structures.
• Provide effort estimates, implementation assumptions, risk assessments, and delivery considerations to support commercial proposals.
• Ensure proposed solutions balance client expectations, delivery feasibility, quality, and commercial objectives.

Delivery Readiness & Transition

• Lead the transition from pursuit to delivery by ensuring clear handover of scope, assumptions, risks, and commitments.
• Support project mobilization activities and establish governance frameworks for successful execution.
• Identify and mitigate potential delivery risks early in the sales cycle.
• Collaborate with delivery teams to ensure commitments made during the sales phase are understood and achievable.

Collaboration & Continuous Improvement

• Work closely with sales, consulting, delivery, and practice teams to improve pursuit effectiveness and solution quality.
• Contribute to reusable assets, methodologies, case studies, and solution accelerators.
• Share lessons learned from pursuits and project engagements to strengthen organizational capabilities.
• Mentor junior team members and contribute to the development of delivery and consulting best practices.

Required Skills and Experience

• 8-12 years of experience in consulting, professional services, system integration, or technology services organizations.
• Proven experience leading or managing client-facing transformation, technology, or business consulting engagements.
• Experience supporting bid management, solution development, proposal creation, and client pursuits.
• Strong understanding of project delivery methodologies, governance frameworks, and program management practices.
• Experience working with cross-functional teams across sales, consulting, delivery, and technical disciplines.
• Experience within consulting firms or technology services organizations is highly preferred.

Skills

• Strong client engagement and stakeholder management capabilities.
• Excellent workshop facilitation, presentation, and communication skills.
• Ability to translate business requirements into practical and executable delivery solutions.
• Strong analytical and problem-solving skills with a commercial mindset.
• Experience in solution estimation, risk assessment, and delivery planning.
• Ability to influence decision-making across multiple stakeholders and senior leadership teams.
• Strong understanding of digital transformation, technology implementation, or business transformation programs.

Personal Attributes

• Consultative and client-focused approach.
• Strong collaboration and relationship-building skills.
• Results-oriented with a focus on quality and successful outcomes.
• Comfortable operating in a fast-paced and ambiguous environment.
• Demonstrates ownership, accountability, and a continuous improvement mindset.\

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International Day of People with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.