Business Development Manager

Roles and Responsibilities

· Collaborate with key account managers to identify new business and grow relationships that assist in revenue generation within assigned verticals

· Develop co-created solutions with customers to enhance offering and competitiveness

· Develop intervention strategies to mitigate gaps in delivery of services

· Develop risk mitigation plan

· Develop sales performance metrics based on organisation service prices and cost structure approach

· Develop vertical business plans to grow the markets of vertical sectors

· Drive customer attraction and retention strategy to improve customer loyalty

· Engage customers in exploring solutions that address their needs

· Manage teams in the workplace

· Monitor lapses in delivery of services to customers

· Optimise use of allocated resources within business activities

· Review customer needs to enhance offering and competitiveness

· Review sales performance metrics to enhance sales outcomes

· Review sales proposals or tender documents

· Shape sales effectiveness