ICT Infrastructure Engineer (Storage – Project Implementation & Operations)

Role: ICT Infrastructure Engineer (Storage – Project Implementation & Operations)
Duration: 12 Months (extendable)
Location : CBD

Role Overview:

• ICT Infrastructure Engineer responsible for enterprise storage and backup infrastructure across project implementation and operations.

• Support storage deployments, capacity expansions, migrations, modernization, re-platforming, and day-to-day operational activities.

• Ensure infrastructure is reliable, secure, performant, compliant, and production-ready.

• Contribute to automation, AI-assisted operations, process improvement, and operational excellence.

Key Responsibilities

• Plan and execute storage and backup implementation projects, including new deployments, expansions, migrations, lift-and-shift, re-platforming, and legacy decommissioning.

• Support data migration activities, ensuring data integrity, security, operational continuity, and minimal disruption.

• Design, implement, configure, and manage enterprise backup infrastructure, including backup policies, schedules, retention, and backup targets.

• Perform backup monitoring, troubleshooting, restoration, recovery validation, and disaster recovery testing against defined RTO/RPO requirements.

• Develop and maintain security baselines, hardening standards, test cases, and implementation documentation for storage and backup environments.

• Conduct functional, performance, security, and recovery testing; document results and obtain required production sign-offs.

• Monitor storage and backup capacity, performance, availability, and health; handle incidents, maintenance, troubleshooting, and operational support.

• Identify and implement automation using Python, Bash, PowerShell, and AI/LLM-assisted tools for scripting, log analysis, anomaly detection, and runbook automation.

• Collaborate with server, network, database, application, security, and compliance teams to deliver infrastructure projects and maintain operational continuity.

• Maintain technical documentation, procedures, runbooks, knowledge bases, audit evidence, and process improvements within an ITIL-aligned operational environment.

Technical Qualifications & Experience

• 5+ years of experience in storage engineering, infrastructure engineering, infrastructure operations, or related roles; degree in Computer Science, IT, Engineering, or equivalent practical experience.

• Hands-on experience with enterprise storage platforms such as Hitachi, NetApp, Dell EMC, Pure Storage, HPE, or equivalent.

• Strong knowledge of SAN, NAS, iSCSI, NFS, and CIFS/SMB storage technologies and protocols.

• Experience with storage migrations, data migrations, storage consolidation, lift-and-shift, re-platforming, capacity expansion, and legacy platform decommissioning.

• Hands-on experience with enterprise backup platforms such as Veritas NetBackup, Commvault, Veeam, Dell EMC NetWorker, or equivalent.

• Strong knowledge of backup concepts including deduplication, replication, snapshots, retention, offsite backup, cloud backup, restoration, and disaster recovery.

• Experience with security hardening, security baselines, functional/performance/security testing, compliance, audits, and relevant infrastructure security frameworks.

• Proficiency in Python, Bash, or PowerShell with practical experience in infrastructure automation; AI/ML or LLM-assisted operations experience is an advantage.

• Familiarity with AWS S3, AWS Backup, or equivalent cloud storage/backup platforms, including on-premises, cloud, and hybrid environments.

• Strong communication, documentation, troubleshooting, collaboration, ownership, and prioritization skills; experience in ITIL or structured operations environments is a plus.