Strategic Account Manager – Document Solutions

Company Overview

Mclink Asia Pte Ltd, established in 2002, evolved from a photocopier service provider to a solutions provider specializing in Copier, ERP, and IT solutions. We serve diverse clients with eco-friendly, cost-effective document and office productivity solutions across Singapore, China, and the Philippines.

Job Summary

Join Mclink Asia as a Senior Document Solutions Consultant to manage and grow key accounts, delivering smart document and print management solutions that enhance workplace productivity and create measurable business value.

Responsibilities

• Manage and expand a portfolio of new business accounts to drive revenue growth.
• Identify and evaluate opportunities for equipment upgrades and replacement cycles to meet customer needs.
• Develop new business opportunities through client referrals and professional networking.
• Conduct detailed customer needs analysis to recommend tailored document and print management solutions.
• Prepare and present proposals, negotiate terms, and close commercial agreements effectively.
• Build and maintain strong relationships with Office Managers, Administrative Managers, Procurement Teams, and Business Owners to foster long-term partnerships.
• Collaborate closely with service and technical teams to ensure high customer satisfaction and seamless solution delivery.
• Consistently achieve and exceed assigned sales targets through strategic account management and solution selling.

Required competencies and certifications

• 5+ years of B2B sales experience with proven success in account management or solution selling.
• Experience in industries such as Office Equipment, Office Supplies & Stationery, Managed Print Services, Telecommunications, IT Hardware, Business Services, or Office Furniture & Facilities Management.

Preferred competencies and qualifications

• Strong relationship-building skills demonstrated by maintaining and growing client accounts.
• Results-oriented and self-motivated approach to achieving sales goals.
• Excellent communication and presentation skills enabling effective engagement with decision-makers at all organizational levels.
• Hunter mentality combined with account management capabilities to identify and capitalize on new business opportunities.

Other Information

What We Offer

• Competitive Basic Salary
• Uncapped Commission Structure
• Existing Customer Portfolio
• Career Advancement Opportunities
• Product & Sales Training
• Medical Benefits
• Annual Performance Incentives