CLEANING SUPERVISOR

Job Summary

Supervise and coordinate cleaning operations across residential, commercial, and common areas, ensuring quality standards through staff scheduling, work allocation, site inspections, and customer service.

Responsibilities

• Supervise cleaning staff to ensure efficient and effective cleaning operations in residential, commercial, and common areas
• Coordinate staff scheduling and allocate work to meet operational needs across multiple sites
• Conduct regular site inspections to monitor and maintain cleaning quality standards
• Implement quality control measures to uphold cleanliness and safety requirements
• Deliver excellent customer service by addressing client needs and resolving issues promptly
• Plan and organize cleaning workflows to optimize resource use and operational efficiency

Required competencies and certifications

• Experience supervising cleaning operations or housekeeping teams
• Ability to plan work schedules and coordinate activities across multiple sites
• Skills in conducting site inspections and maintaining cleaning standards
• Strong communication and customer service skills