[CCP-ICT Professionals] Strategic Project Manager (Business Analysis & Digital Products)

1. Product Strategy & Digital Product Management

● Support the product vision, strategy and roadmap for U Ventures' proprietary AI-enabled SaaS platform.

● Conduct market research, competitor analysis and customer discovery to identify market opportunities and product requirements.

● Engage customers, business users and internal stakeholders to gather product requirements and validate new features.

● Prioritise product enhancements and maintain the product backlog based on business value and customer feedback.

● Define product requirements, acceptance criteria and release objectives to guide software development.

● Monitor product performance, customer adoption and user feedback to drive continuous product improvement.

● Collaborate with UI/UX designers and software developers to deliver intuitive, scalable and customer-centric digital products.

2. Business Analysis & Solution Design

● Gather, analyse and document business, functional and system requirements for new software features and digital solutions.

● Translate business needs into functional specifications, user stories, workflows and process diagrams for software development teams.

● Evaluate business processes and recommend technology solutions that improve customer value and operational effectiveness.

● Perform feasibility studies, impact assessments and cost-benefit analyses for new product features and technology initiatives.

● Collaborate closely with development teams to ensure delivered solutions align with business objectives and user expectations.

● Facilitate requirement validation sessions and stakeholder reviews throughout the development lifecycle.

3. Software Development & Product Delivery

● Coordinate the end-to-end Software Development Life Cycle from business analysis through deployment and continuous enhancement.

● Work with internal developers and external technology partners to deliver software releases according to product priorities.

● Coordinate Agile development activities, including sprint planning, backlog refinement, release planning and product demonstrations.

● Lead User Acceptance Testing (UAT), system integration testing and production deployment activities.

● Track software defects, enhancement requests and product improvements to ensure continuous product evolution.

● Develop and maintain functional documentation, user guides and product knowledge repositories.

4. AI Innovation & Product Intelligence

● Identify opportunities to embed Artificial Intelligence (AI), Generative AI and intelligent automation capabilities into the company's software products.

● Design AI-powered product features that improve customer productivity, operational efficiency and user experience.

● Evaluate emerging AI technologies and recommend innovative capabilities that strengthen the competitiveness of the company's digital products.

● Collaborate with technical teams to validate AI models and optimise product performance based on customer feedback.

5. Strategic Projects, Technology & Business Transformation

● Lead strategic technology and product initiatives by managing project plans, timelines, resources, risks and cross-functional stakeholders to ensure successful delivery of digital products and business objectives.

● Support the Managing Director in evaluating emerging technologies, conducting market and industry research, preparing business cases and driving strategic initiatives that strengthen the company's digital product portfolio and competitive position.

● Identify opportunities to optimise internal business processes through AI, automation and digital technologies, develop standard operating procedures (SOPs), and drive continuous improvement to enhance operational efficiency and organisational scalability