Operations Assistant

Position: Operations Assistant

Job Responsibilities:

1. Administrative Support & Data Management

• Prepare and maintain operational documents, reports, and records.
• Organise files and data.
• Maintain databases and ensure information accuracy.

2. Coordination & Communication

• Coordinate between different departments (operations, merchandising, shipping).
• Follow up with teams on pending tasks.
• Handling and responding to buyer queries and email communications.

3. Price Inquiry, Order & Process Monitoring

• Send price inquiries and order sheets to the team, and maintain records of inquiry data and pricing.
• Assist in tracking orders, production progress, and delivery schedules.
• Coordinate with the merchandising team and update tracking sheets (production status, shipment status, order status, etc.).

4. Coordinate with the Design and Development teams on style development and sample preparation

• Coordinate with the design and development teams for proposals to buyers.
• Assist in mood board preparation and style development.
• Proficient in Microsoft PowerPoint and Adobe Illustrator for creating professional presentations and visual designs.

5. Compliance & Documentation

• Maintain audit documents, compliance files, and certifications.
• Assist with factory audit documentation or operational compliance tracking.

6. Problem Solving Support

• Help identify operational issues and report them to the Operations Manager.
• Follow up on corrective actions and improvements.

Requirements:

• This junior role is open to Singaporean/PR.
• Merchandising experience and technical knowledge in the garment industry would be an advantage.
• Proactive problem-solving.
• Detail-oriented and with strong analytical skill.
• Excellent computing skills, proficient in MS Excel, Microsoft PowerPoint and Adobe Illustrator.
• Multi-task in a fast-paced environment.
• Positive work attitude and able to work under pressure.
• Good interpersonal and communication skills.
• Strong presentation and report-writing skills.
• Bilingual, Mandarin and English-speaking.
• Keen sense of fashion and a passion for the garment industry.
• Available to travel to Bangladesh when required, as our sourcing company and garment factories are based there.
• Training will be provided.
• Degree or diploma, preferably in the fields of garments or textile.