F&B Executive

Company Overview

Table of Grace Pte Ltd is the authorised franchisee of Chick-fil-A in Singapore, operating the brand’s third restaurant. We are committed to delivering exceptional hospitality, great food, and meaningful community impact in Singapore.

Job Summary

Support restaurant management in daily food and beverage operations, coordinating teams, maintaining service and quality standards, managing inventory, ensuring compliance, and driving continuous improvement.

Responsibilities

• Support the Director of Operations and management team in executing daily restaurant operations to ensure efficiency and service excellence
• Coordinate Front of House and Back of House activities to maintain smooth service flow and optimize guest experience
• Monitor food quality, portion control, presentation, cleanliness, and guest service standards to uphold brand expectations
• Assist with manpower deployment, staff scheduling, attendance tracking, and shift coordination to meet operational needs
• Coach and support Team Members in service delivery, food preparation, hygiene, and operational procedures to enhance performance
• Assist with inventory counts, stock control, ordering, and wastage monitoring to maintain accurate stock levels and reduce losses
• Support compliance with food safety, hygiene, and workplace safety regulations to ensure a safe environment for staff and guests
• Handle guest feedback and resolve service issues promptly and professionally to maintain customer satisfaction
• Prepare operational reports and assist management with tracking key performance indicators (KPIs) for continuous improvement
• Support training, onboarding, and performance follow-up for Team Members to foster skill development and engagement
• Assist with opening and closing procedures to ensure operational readiness and adherence to standards
• Comply with Chick-fil-A operating standards and Singapore laws and regulations to maintain legal and brand compliance
• Perform other duties reasonably assigned by the Company to support overall restaurant operations