IT Support Executive.

Info can be shared ATM: -

• Basic $4500 - $6000 + AWS + VB + OT Payable + Transport Allowance up to $300
• 5 Days office hours (8:30am to 5:30pm)
• Tampines

Your Responsibilities: -

• Provide Level 1 and Level 2 support for enterprise applications, including SAP S/4HANA, Freshworks/Freshdesk, Servigistics, Microsoft 365, SharePoint, and Teams.
• Perform incident management, troubleshooting, user support, system monitoring, and escalation to vendors or higher-level support when required.
• Support user account administration, access controls, permissions management, and application-related requests.
• Support business reporting and data analysis using Power BI, SAP Analytics Cloud (SAC), and SQL, including data extraction, report generation, dashboard maintenance, and data validation.
• Gather and document business requirements, prepare functional specifications and testing scenarios, and coordinate UAT, user training, and system enhancements.
• Coordinate IT projects and application implementations with business users, vendors, and internal stakeholders, while tracking risks, issues, dependencies, and project progress.
• Maintain system documentation, SOPs, user guides, knowledge bases, and support records, while identifying opportunities for continuous improvement in system performance and operational efficiency.

You will need: -

• Degree in Computer Science/ IT or related discipline.
• Min 3 to 5 years of relevant IT experience, preferably in enterprise IT application support
• Hands-on experience with Servigistics (Spare Parts Management and inventory planning), Freshdesk or similar ITSM/ticketing tools and SharePoint

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

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We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541