Patient Service Associate (Clinic Assistant) #HYN

Job Description

We are looking for Patient Service Associates to support the daily operations of established community healthcare clinics. You will play an important role in ensuring smooth patient registration, appointment scheduling and front-counter operations while providing a positive patient experience.

Key Responsibilities

1. Register patients and ensure accurate entry of patient information.

2. Schedule appointments and coordinate clinic bookings.

3. Handle billing, payment collection and related administrative transactions.

4. Update and maintain patients' records and distribute relevant reports.

5. Organise and file patient documentation while maintaining confidentiality.

6. Monitor and replenish clinic supplies and sundry items.

7. Assist with crowd management to ensure smooth patient flow.

8. Perform simple patient triaging according to established procedures.

9. Provide frontline assistance and respond to patients' general enquiries.

10. Work closely with clinic colleagues and supervisors to support daily operations.

Requirements

• Minimum secondary education or equivalent.

• Good communication and interpersonal skills.

• Prior experience in clinic administration, healthcare or customer service will be an advantage.

• Comfortable with computerised systems and administrative duties.

• Meticulous, organised and able to work well in a team.

• Willing to work on a rotating roster, including weekends, where required.

Interested applicants, please email your detailed CV to:
[email protected]

All information will be treated with confidentiality and we regret that only selected candidates will be notified

Consultant: Ashley Loo
Designation: Senior Recruiter
CEI Reg No: R2095115
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