1911 Student Management Aide/Ang Mo Kio MRT

Name of Authority: Jing Shan Primary School

Contract Period: 1 January to 30 November 2027, excluding 1 to 30 June 2027.

Option period: 1 January to 30 November 2028, subject to the school exercising the option.

Working hours

• Mondays to Fridays: 9:00am to 2:30pm, including a 30-minute lunch break.

• No deployment on Saturdays, Sundays, gazetted public holidays or in June and December.

Job Requirements

• Preferred: Relevant diploma or degree in social work, counselling or a related field, and at least two years of experience in social work, counselling or a related discipline.

• Able to collaborate with parents, school staff and the wider community to support student well-being.

• Able to provide basic counselling support and social-emotional support to primary pupils within the school’s assigned responsibilities.

• Able to work with diverse student populations, use sound judgement, maintain confidentiality and handle basic student management administration.

• Relevant training, certification or experience in counselling support, youth work, child development, mentoring, social-emotional learning, restorative practices or behaviour management.

Job Description

The Student Management Aide (SMA) would undertake the following key responsibilities in consultation with the school’s Student Development Team:

Student Discipline and Behaviour Management

Support teachers in maintaining a safe, orderly and positive school environment.

Monitor student behaviour during arrival, recess, dismissal and/or other school activities during curriculum time or in the afternoons.

Conduct patrols in the immediate local neighbourhood of the school after dismissal.

Attend to students involved in disciplinary incidents, such as conflicts, fights, inappropriate behaviour and breaches of school rules.

Help students calm down, reflect on their actions and make better choices.

Follow up with students who require closer monitoring and guidance.

Support the implementation of disciplinary measures as directed by the school.

Management of Student Incidents

Respond promptly to student incidents and provide immediate assistance.

Help to establish the facts of incidents by speaking with students and gathering relevant information.

Record incidents accurately and report them to the relevant school personnel.

Assist in following up on disciplinary cases.

Monitor students after incidents to support positive behaviour and prevent repeated problems.

Refer serious or sensitive cases promptly to the appropriate school personnel.

Supervision of Students Undergoing Disciplinary Consequences

Supervise students serving disciplinary consequences, ensuring that they follow instructions and complete assigned tasks.

Maintain a safe, orderly and structured environment during the period of supervision.

Monitor students’ behaviour and ensure compliance with school rules and expectations.

Attend to students’ immediate needs and manage minor behavioural issues that arise during supervision.

Keep accurate records of students’ attendance, behaviour and completion of assigned tasks.

Provide timely updates to teachers, Year Heads and Student Management Heads on students’ behaviour and any concerns requiring follow-up.

Administrative and Operational Support

Maintain accurate and confidential records of student incidents, behavioural concerns and follow-up actions.

Assist in tracking students who require regular monitoring.

Prepare simple reports and updates for teachers and school leaders.

Carry out other student management duties assigned by the school.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Cynthia Lai | Registration No: R25146301