1911 Student Engagement Officer/Admiralty MRT--

Name of Authority: Evergreen Primary School

Contract Period: 18 January 2027 or issuance of the Letter of Acceptance, whichever is later, to 12 November 2027, with the end date subject to adjustment according to the actual start date.

Working hours

• Student Engagement and Behavioural Support: Mondays to Fridays, 9:15am to 1:30pm, on the tentative dates in Annex I.

• UPLIFT Guidance Programme: Tuesdays and Thursdays, 2:30pm to 4:30pm, on the tentative dates in Annex II. The schedule will be confirmed by Term 1 Week 2.

• No deployment on Saturdays, Sundays or gazetted public holidays.

Job Requirements

• Required: Active MOE registration as of the tender closing date, supported by a copy of the valid approval letter.

• Preferred: Diploma or degree in Social Work, Youth Work, Psychology, Counselling, Child or Adolescent Development, Early Childhood, Special Education or a related discipline. Provide a certified true copy of the certificate or transcript.

• Preferred: Training, certification or documented competency in at least two of these areas: social-emotional learning and growth mindset facilitation, positive behaviour support and trauma-informed practice, restorative practice or conflict resolution, and cyber wellness, digital habits or sleep hygiene coaching.

• Preferred: At least one year working with children or youths in a school or community setting. Include deployment dates and the total duration in the CV.

Job Description

The Services required are set out as follows: The Student Engagement Officer (SEO) plays a key role in supporting primary school students, especially those from disadvantaged backgrounds or without after-school care arrangements. This role establishes a safe and nurturing environment for students after school hours, where they can receive guidance, socio-emotional support, and meaningful engagement. The SEO will partner with teachers, specialised school personnel, parents, and external agencies to strengthen each child’s well-being, behaviour, and development.

Key Responsibilities of SEO:

1. Student Engagement & Individualised Support

• Proactive Recess Touchpoint Engagement: Conduct informal check-ins at designated touchpoints (PSL Check-in Café, Grow Well Garden, Canteen) to connect with quiet, isolated, or "silent sufferer" students during recess.

• Targeted Individualised & Small-Group Support: Build rapport with High-Needs Students (HNS) and Students with Additional Needs (SwANs), recommending and applying tailored engagement strategies suited to individual developmental baselines.

• UPLIFT After-School Facilitation and Support: Facilitate a safe, structured space during the after-school UPLIFT Guidance Programme by planning and conducting experiential modules that align with school’s character development framework, SEL competencies and other essential core skills.

• Attendance & Participation Tracking: Monitor attendance, identify barriers to engagement, and recommend targeted motivation strategies to improve school and UPLIFT programme attendance.

2. Socio-Emotional Support & Guidance

• Immediate "First Responder" Crisis De-escalation: Provide rapid on-site de-escalation during classroom meltdowns or emotional dysregulation, recommending and applying trauma-informed stabilization strategies.

• Relational Mentoring & Check-Ins: Establish non-evaluative mentor relationships through informal check-ins to provide active listening and emotional support.

• SEL & Life Skills Skill-Building: Deliver experiential activities teaching core SEL competencies (self-awareness, emotional regulation, pro-social communication) and recommend strategies for real-world application in UPLIFT Guidance Programme.

• Restorative Reflection & Guidance: Facilitate structured 1-on-1 restorative reflections, equipping students with self-calming techniques and growth-mindset coping strategies.

3. Collaboration with School Staff

• SDT Alignment & Joint Case Support: Collaborate closely with the Student Development Team (SDT), Form Teachers, Counsellors and SENOs to share observations and recommend customized behavioral support strategies.

• Case Discussions & IEP Alignment: Participate in SDT case discussions, contributing qualitative data to align after-school support with students' Individual Education Plans (IEPs).

• Teacher Capacity Preservation: Contain time-intensive behavioral disruptions during class hours, preserving teacher capacity and core instructional time.

• Post-Session Educator Debriefs: Conduct debriefs with relevant teachers or staff after UPLIFT sessions and restorative reflections to share behavioral trends and recommend practical classroom management strategies.

4. Programme Planning and Delivery

• Whole-Year UPLIFT Modules Framework: Plan and deliver a structured after-school UPLIFT programme aligned with MOE's SEL framework and 21st Century Competencies (21CC).

• Termly Proposals & Activity Design: Submit termly UPLIFT proposals outlining module objectives, targeted SEL competencies, step-by-step processes, and recommended facilitation strategies.

• Hands-On Activity Facilitation: Run engaging age-adapted activities including art therapy, sports, and team-building, adapted to different student developmental levels.

• Customised Behaviour De-escalation Playbook: Co-construct a school-specific Behaviour De-escalation Playbook with the SDT, recommending evidence-based de-escalation protocols and restorative practices.

5. Documentation and Reporting

• Pre and Post Module Surveys & Data Analysis: Administer baseline and end-of-module surveys, analyze session records and survey trends, and share findings with the SDT to recommend data-driven programme adjustments.

• Student Reflection Journal Logs: Implement structured Reflection Journals for students to track SMART goals, log self-calming strategies, and document personal growth.

• Ecological Reporting Framework: Document student progress using Bronfenbrenner’s Ecological Framework to capture personal, social, and environmental factors.

• Incident & Touchpoint Logging: Maintain detailed logs of crisis de-escalations and recess touchpoints, providing termly reports on attendance, behavioral trends, and outcome metrics to the SDT.

6. Administrative & Operational Responsibilities

• Safeguarding & Referral Pathways: Adhere strictly to MOE’s and school’s child safeguarding policies, identify early risk indicators, and recommend appropriate escalation or referral pathways to the SDT, SENO, or School Counsellor.

• Attendance Monitoring & Home Outreach: Track attendance patterns for targeted students in both school-hours and UPLIFT programme, follow up on frequent absenteeism, and recommend family engagement strategies (including home visits alongside school staff).

• Resource & Material Management: Procure, prepare, and manage all activity materials, reflection booklets, and operational supplies for seamless UPLIFT programme and 1-1 Reflection session execution.

• Operational Continuity & Service Reliability: Deploy dedicated, consistent Student Engagement Officer (SEO) personnel to maintain deep student rapport, providing vetted replacement coverage when required.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Cynthia Lai | Registration No: R25146301