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Customer Service Assistant / Officer | Up to $2,750 | Night Shift | Jurong

$2,450 – $2,750

Location

ORCHARD ROAD, NGEE ANN CITY

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About this job

Good customer service isn't just about answering enquiries. It's about staying organised, keeping people updated and knowing how to get things sorted when plans change.

We're looking for a Customer Service Assistant / Officer to support a busy logistics operation at Sunview.

You'll be working closely with customers and internal teams to coordinate daily activities, manage enquiries and keep operations moving.

What You'll Be Doing

  • Handle customer enquiries and provide timely updates on logistics and delivery matters.
  • Coordinate with warehouse, transport and operations teams to support smooth order fulfilment.
  • Monitor shipment statuses and follow up on delivery schedules or service issues.
  • Maintain accurate records, update systems and prepare relevant documentation.
  • Assist in resolving customer concerns and escalating issues when necessary.
  • Support daily administrative duties, reporting and shift handovers.

What We're Looking For

  • Previous experience in customer service, logistics coordination or administrative support would be an advantage.
  • Good communication and interpersonal skills.
  • Comfortable working with computers and handling operational documentation.
  • Organised, detail-oriented and able to manage multiple priorities.
  • Able to work independently and coordinate effectively with different teams.
  • Comfortable working 12-hour night shifts on a rotating roster.

Working Arrangement

  • Location: Jurong
  • Salary: $2,450 – $2,750/month
  • Night Shift: 8 pm – 8 am
  • Work Schedule: Rotating 4/3/4/3 roster
  • Start Date: As soon as you can :)

Interested? Let's Chat!

If you enjoy coordinating with people, keeping things organised and working in a fast-moving environment, this role is worth considering.

Apply directly here or send your CV to [email protected].

Navarro Melody Grace Bayog
CREW by HRnet | HRnet Ventures Pte Ltd
EA Licence No.: 24C2435
EA Personnel Registration No.: R1764275

Market insight

47% below the median
4 914 $

Based on 3 254 offers with salary for Jobs on-site in River Valley

Full salary breakdown

Frequently asked questions

What salary can I expect?

The employer lists $2,450 – $2,750 for this role at HRNET VENTURES PTE. LTD. in River Valley. For comparison, the local market median is about 4 914 $ based on 3 254 similar offers.

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