Product Support

Job Description

• Handle P/O expedites, pull in, push out and cancellation.
• Handle changes in customers and supplier’s delivery schedules.
• Handle sales request for quotation(RFQ), involves in quotation renewal and resolve cost issues.
• Coordinate with sales team to do the order planning to match customer request delivery.
• Ensure on-time delivery to customers from suppliers in proactive manner.
• Exhausts all possibilities in obtaining product to satisfy critical customer requirements.
• Expands personal product knowledge to effectively support sales.
• Review PBI P/O task manager duties.

Job Requirement

Proficiency in Microsoft Office Applications (Excel, PowerPoint, Word and Outlook) at the intermediate level preferred.

• Good attitude, diligent, attention to the details and willing to learn.
• Must be able to work in a team.
• Able to multi-task and work under pressure in a fast-paced environment.
• Fluency in spoken English and Chinese (in order to liaise with Mandarin speaking Associates)
• High School diploma or general education degree (GED)