Account Receivable Officer

Responsibilities

Cash Receipts

• Update cash receipt records for daily cash transactions.
• Process and post customer payments in the system.
• Verify daily deposit records against the cash receipts journal.
• Monitor and update unposted funds.

Refunds & Credit Notes

• Prepare and process credit notes and debit memos.
• Prepare supporting documentation for customer refunds and coordinate with Accounts Payable.

Credit Control

• Review customer accounts and assess the release of credit holds.
• Follow up with customers and internal departments on disputed invoices.
• Liaise with Sales, Customer Service, and customers to facilitate timely payment collection.
• Generate account statements and provide invoices upon request.
• Investigate and resolve payment discrepancies, account issues, and customer enquiries.
• Assist with ad hoc assignments and reporting as required by the supervisor.

Reconciliation & Intercompany Transactions

• Perform daily and monthly reconciliations of cash receipts.
• Conduct account reconciliations to ensure accuracy and completeness.
• Process and reconcile intercompany transactions.

Accounts Receivable Reporting

• Prepare Accounts Receivable reports, including month-end AR ageing schedules.
• Support month-end closing activities and reporting requirements.
• Perform other ad hoc duties as assigned.

Requirements

• Bachelor's Degree in Finance, Accounting, Business Administration, or a related discipline.
• At least 1 year of Accounts Receivable experience, or an equivalent combination of education and relevant work experience.
• Proficient in Microsoft Office applications and working within a Microsoft Windows environment.
• Strong verbal and written communication skills.
• Ability to read, interpret, and prepare business correspondence and reports.
• Strong attention to detail with excellent organizational skills.
• Able to work effectively under pressure and meet deadlines.
• Demonstrates sound judgment and the ability to assess the impact of decisions before execution.
• Positive attitude with a proactive and team-oriented mindset.
• Strong interpersonal skills with the ability to collaborate effectively with stakeholders at all levels, both internally and externally.