Specialist/Snr Specialist, Regional Recruitment

Drives regional student recruitment operations by managing administrative processes, events, agent performance, compliance, and cross-functional projects to ensure efficient and effective recruitment outcomes.

Student Recruitment and Operations

• Support student recruitment support in country/territory assigned.

• Provides support to SIM Regional Offices on administrative matters including claims processing and payment related matters

• Support also includes events setup, logistics arrangements for overseas visits and support students applications.

• Timely follow-up on payment processing to ensure accurate and prompt submission of invoices

• Manage and support hosting of overseas visitations

• Manage student ambassadors engagement for various projects and take charge of budget tracking, including payment, tracking and administer procurement of voucher for student representatives matters

• Work with internal colleagues to manage audit requirements, including recruitment agent appointment, renewal and termination, update of recruitment agent information and ensure all documentation compliance for annual audit.

• Conduct International Student Satisfactory Survey on half yearly basis, in support for monitoring of agents’ performance and service standards

• Updating of website and other inter-departmental project liaison

• Provide support in recruitment related events and activities both locally and regionally

• Proactively review processes and propose potential solutions to improve operational efficiency

• Organise and conduct new & refresher training for new and current RR staff training

Project Management

• Co-lead projects to support student recruitment strategies including Study Tour, conferences, and ad-hoc projects

• Co-Lead for Annual Events

Academic Education and Work Experience

• Bachelor’s degree with 1-2 years of working experiences, OR Diploma holders with at least 2-3 years of working experiences
• Effectively bilingual in English and the Chinese Language (to maintain and develop relationships with English and Chinese-speaking key customers)
• Familiar with EduTrust requirements and regional operations management
• Flexibility and ability to deliver tasks/projects within timelines
• Experience in utilising SAP Fiori in day to day operations
• May need to travel overseas when required

Personal Attributes

• A good combination of high intelligence, emotional and cultural quotient
• Good planning, time and priority management
• Mature, meticulous and possess high level of discretion and integrity
• Resourceful team player who is able to work independently and proactive
• Ability to communicate well for liaison with various stakeholders, such as recruitment agents and industry partners