Food and Beverage Operations Manager

Job Summary

The Food and Beverage Operations Manager is fully accountable for the commercial and operational success of a standalone F&B outlet, driving sales, profitability, and operational excellence through team leadership, cost control, vendor management, and customer issue resolution.

Responsibilities

• Lead and manage the F&B outlet team to achieve sales and profitability targets
• Develop, implement, and maintain outlet operational SOPs to ensure consistent service quality
• Analyse operational data to identify opportunities and implement business improvement plans
• Control food and operational costs through effective budgeting and monitoring
• Conduct regular inventory audits to maintain stock accuracy and reduce waste
• Manage vendor relationships to ensure timely supply and quality of goods
• Resolve escalated customer concerns promptly to maintain high customer satisfaction
• Execute revenue enhancement and operational improvement initiatives to drive outlet growth

Requirements

1. Minimum 5 years of F&B operations management experience
2. Solid track record in manpower planning, vendor negotiation and cost optimisation.
3. Able to analyse operational data and propose practical improvement measures.
4. Strong leadership