Food & Beverage Supervisor

Shangri-La Rasa Sentosa, Singapore

We are looking for a Food & Beverage Supervisor to join our team!

As a Food & Beverage Supervisor, we rely on you to:

• Interact and engage with guests and maintains high quality service standards
• Supervise, lead and train team members
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels for guests
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet
• Maintain Food Hygiene and Safety Standards, knowledgeable with audit protocol.

We are looking for someone who:

• Enjoys delivering high quality guest service with a welcoming manner
• Has experience working in a hotel/resort environment in delivering Food & Beverage services.
• Has experience in managing outlet in an outdoor environment
• Experience in leading a team of service crews
• Knowledgeable in beverages knowledge such as bartendering added advantages.
• Involve in F&B marketing and promotions
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided