Supervisor

Company Overview

In Govico, we are a dedicated team of experienced cleaners committed to delivering exceptional cleaning solutions for residential and commercial spaces. We focus on quality, reliability, and customer satisfaction to create pristine environments for our clients.

Job Summary

Lead and oversee daily cleaning operations to ensure high-quality service delivery. Manage staff allocation, conduct inspections, resolve customer issues, and train teams on procedures and safety to maintain operational excellence.

Responsibilities

• Supervise daily cleaning operations to ensure consistent quality and efficiency
• Manage cleaning staff and allocate manpower to meet operational demands
• Conduct site inspections to monitor cleanliness standards and enforce quality control
• Resolve customer complaints promptly to maintain high satisfaction levels
• Monitor staff attendance and evaluate performance to support workforce management
• Prepare detailed operational reports to track progress and identify improvement areas
• Train staff on cleaning procedures and workplace safety to ensure compliance and reduce risks
• Coordinate effectively with management and customers to align cleaning services with expectations