System Administrator

Key Responsibilities:

• Perform service recovery for Unix/Linux systems to minimise downtime and ensure business continuity.
• Troubleshoot OS, CPU, memory, filesystem, network, and performance-related issues.
• Manage production incidents and participate in incident recovery and root cause analysis.
• Conduct Disaster Recovery (DR) testing in coordination with business and infrastructure teams.
• Monitor server health, capacity, availability, and performance.
• Involved in Root Cause Analysis (RCA) investigations for critical incidents.
• Administer and maintain servers (Red Hat, AIX, Solaris) in production and DR environments.
• Coordinate with application, database, network, storage, and other infrastructure teams.
• Maintain operational procedures, technical documentation, and knowledge articles.
• Provide 24x7 on-call support during assigned shifts and respond to severity 1 incidents under pressure.
• Communicate effectively with stakeholders during high-impact incidents and recovery efforts.
• Worked with L1 to monitor system performance and proactively address potential issues.

Responsibilities:

We are seeking a skilled and proactive Unix/Linux Administrator with 6–8 years of hands-on experience in managing enterprise Unix/Linux environments. The ideal candidate will have strong expertise in Red Hat, AIX, and Solaris systems, along with a solid understanding of VMware ESX/Network/Storage technologies. This role is focused on ensuring system resilience through effective service recovery, disaster recovery (DR) testing, and root cause analysis (RCA) of incidents.

• Perform service recovery for Unix/Linux systems to minimise downtime and support business continuity.
• Troubleshoot OS, CPU, memory, filesystem, network, and performance-related issues.
• Manage production incidents and participate in incident recovery and root cause analysis.
• Conduct Disaster Recovery (DR) testing in coordination with business and infrastructure teams.
• Monitor server health, capacity, availability, and performance.
• Involved in Root Cause Analysis (RCA) investigations for critical incidents.
• Administer and maintain servers (Red Hat, AIX, Solaris) in production and DR environments.
• Coordinate with application, database, network, storage, and other infrastructure teams.
• Maintain operational procedures, technical documentation, and knowledge articles.
• Provide 24x7 on-call support during assigned shifts and respond to severity 1 incidents under pressure.
• Communicate effectively with stakeholders during high-impact incidents and recovery efforts.
• Work with L1 to monitor system performance and proactively address potential issues.

Required Skills

• Degree/Diploma in Information Technology/Computer Science or equivalent
• At least years of experience in Unix/Linux system administration and production support.
• Strong Unix/Linux administration and troubleshooting skills.
• Knowledge of filesystem/LVM, processes, services, networking, user administration, and shell scripting.
• Experience with Incident, Problem, and Change Management processes.
• Good analytical, troubleshooting, communication, and coordination skills.

Good to Have:

• Good knowledge of ITIL processes, incident management and RCA methodologies.
• VMware/virtualization knowledge.
• Storage technologies such as SAN, LUN, and multipathing.
• Experience working in a bank is a plus

Key Domain/ Technical Skills:

• Red Hat Linux, AIX, Solaris operating systems.
• VMware ESX, Network, Storage.
• Geneos, Splunk, and scripting are a plus.