1 Year Claims Administrator #Financial ($3K to $3.5K) #NJA

The Job:

• Ensure claim enquiries andrequests received through emails are responded within the expected turnaroundtime
• Where required, ensure callsto policyholders and distribution representatives relating to claim decisionsare promptly rendered.
• Assist in call out todistribution representatives and / or policyholders, to provide basis ofdecision, for concluded claims where policy has to be voided due to materialnon disclosure
• Assess and manage appeals, feedbacks and general complaints receivedfrom emails
• Manage complaints prior escalating higher level to Managers andhis/her immediate supervisors

The Requirements:

• Diploma Holder with at least 2 years experience in Insurance Industry, candidates with Professional Certification in Insurance (i.e. M9, M5, CHI, BCP, PGI) will be anadded advantage
• 1 year of relevant workingexperience in complaint handling will be advantageous
• Experience in insurance industry with claim knowledge would be advantageous

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599