Sales Support

Job Description

• Understand the basic of the Partition and Operable Wall product range
• Support dealers/partners of all the regions assigned to you by providing help with specifications, pricing, logistics, POs, invoices, payment etc. i.e. including but not limited to Thailand, Vietnam/Cambodia, the Philippines, Indonesia, Korea, Japan, New Zealand, Mongolia, and South Africa
• day to day support to dealers whenever they have enquiries
• maintain a positive relationship with dealers
• work closely with QS team, run through the specification and providing a complete information/specs and make up the layout on OST or manually.
• work closely with drafting team and follow up on drawings.
• making sure the quotations and drawings are being put together accurately.
• work closely with logistic and demand planning team to follow up on stock checking invoicing, and payments. Making sure payment has been received in timely manner.
• communicate the upcoming projects to PM, demand planning, and QS team to prepare necessary arrangement for the projects.
• maintain document flow, making sure those documents saved in SharePoint are the most updated ones.
• maintain and help to update leads and projects in Salesforce, update information of Dealers and Key/Account.
• consolidating information of project specs and history from other regions.
• coordinate with marketing team on proposal preparation
• amples/mock-up arrangement to dealers.
• able to take over the workload of a team member on leave.

Requirement

• understanding the basic of the partition and operable wall product range able to read architectural/construction drawing.
• good attention to details minimum 2 years of experience within the industry
• minimum Diploma
• fluent English - oral and written
• willing to learn and take on additional responsibility