Client Services Associate (e-Banking) | Contract

Job Responsibilities

• Set up and maintain customer profiles on various e-banking platforms based on submitted documentation, ensuring data accuracy and compliance
• Perform tagging of users as authorisers and/or administrators in the system when required, facilitating ongoing compliance screening
• Handle enquiries and follow-ups related to customer profile maintenance, providing clear and professional communication
• Maintain and update tracking spreadsheets accurately and promptly, contributing to efficient workflow management
• Conduct live verification in systems to ensure data integrity and adherence to internal controls
• Support other tasks or rotations as assigned within the department, demonstrating adaptability and a team-first attitude

Job Qualifications

• Degree holder in Banking and Finance with at least 1 year experience in a banking environment
• Good communication and interpersonal skills to interact professionally with colleagues and stakeholders as you will be a key part of a collaborative team
• A highly responsible individual with an unwavering commitment to accuracy and detail.
• Proven ability to manage a workload effectively, prioritize tasks, and execute duties with speed and independence while maintaining high quality.
• Foundational understanding of PC usage and a keen awareness of internet security best practices.
• Intermediate to advanced proficiency in Microsoft Office Suite, particularly Word and Excel (for data tracking and reporting), and ideally some familiarity with Access.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy