IT Manager

Job Summary

The IT Manager is responsible for overseeing the School's IT infrastructure, digital platforms and information systems to ensure operational efficiency, security and reliability. The role combines strategic planning, technical expertise, team management and project delivery to support the School's operational and educational objectives.

Key Responsibilities

• Develop and implement the School's IT strategy, ensuring digital systems and infrastructure align with organisational priorities.

• Oversee the administration, maintenance and security of IT networks, servers, hardware, software and digital platforms.

• Manage and supervise the IT Support team, ensuring timely technical assistance, system maintenance and issue resolution.

• Monitor system performance, network connectivity, cybersecurity measures, data backups and preventive maintenance.

• Lead IT projects, including system implementation, upgrades, integration and digital transformation initiatives.

• Collaborate with academic and administrative teams to ensure technology effectively supports teaching, learning and school operations.

• Manage IT vendors, external service providers, procurement activities and technology-related projects.

• Establish and maintain IT policies, access controls, asset inventories, system documentation and data management procedures.

• Ensure compliance with applicable data protection requirements, safeguarding policies and information security standards.

• Develop and coordinate staff training to promote effective and responsible use of digital platforms.

• Identify opportunities for process improvement, automation and technology enhancements.

• Prepare IT performance reports and provide recommendations on system upgrades, investments and operational improvements.

• Perform other IT-related duties as assigned.

Requirements

• Relevant qualification in Information Technology, Computer Science, Information Systems or a related discipline.

• Proven experience in IT infrastructure management, network administration, systems support and IT project management.

• Strong knowledge of Windows and macOS environments, networking, cybersecurity, cloud-based platforms and data protection practices.

• Experience managing IT teams, vendors and technology projects.

• Strong analytical, problem-solving, communication and stakeholder management skills.

• Ability to balance strategic planning with hands-on technical and operational responsibilities.

• Experience in an educational institution or international school environment will be mandatory.