Clinic Assistant

Job Descriptions

• Manage patient registration, scheduling of appointments, and billing and payment collection, ensuring accuracy and efficiency in all administrative processes

• Prepare and dispense medications prescribed by physicians, following established protocols and safety guidelines

• Assist physicians during consultations and clinical procedures, providing support and ensuring patient comfort and safety

• Compile medical reports and laboratory results for doctor's reporting and finalising reports, maintaining confidentiality and accuracy in all documentation

• Collate and compile results, arranging follow-up reviews and appointments for patients as needed, and providing clear instructions and information to patients regarding their healthcare needs

• Perform clinical parameters such as temperature, blood pressure taking, height & weight measurement, resting ECG, urea breath tests, and other clinical assessments as required

• Maintain confidentiality of patients’ records at all times, adhering to privacy regulations and ethical standards, and ensuring the security of sensitive medical information

• Perform any other additional duties as assigned by the superior, contributing to the smooth operation of the clinic and the delivery of high quality patient care

Job Requirement:

• Minimum GCE 'O' Level education or equivalent; Professional Certificate/NITEC in any field preferred

• Customer service oriented, with a strong commitment to delivering exceptional patient experiences

• Good communication skills, both verbal and written, with the ability to interact effectively with patients, caregivers, and healthcare professionals

• Computer literacy, with proficiency in Microsoft Office applications and the ability to learn and adapt to new software systems

• Effective team player, with the ability to collaborate with team members and contribute to a positive and supportive work environment