Business Analyst — Corporate Digital Banking

Senior Business Analyst — Corporate Digital Banking

Location: Changi

About the Role

We are seeking an experienced Business Analyst to support the transformation of a Corporate Digital Banking platform serving corporate and SME customers.

You will work closely with Product Owners, UX/UI designers and technology teams to define platform behaviour, improve customer journeys and translate business requirements into clear functional specifications.

Key Responsibilities

• Gather, analyse and document functional and non-functional requirements for corporate banking capabilities, including accounts, payments, cash management, corporate cards, trade finance, loans and user administration.

• Develop business process flows, customer journeys, user stories, acceptance criteria and functional specifications.

• Work with Product Owners to clarify business priorities and define expected platform behaviour.

• Collaborate with UX/UI designers to ensure screen designs align with requirements and corporate banking workflows.

• Partner with technology teams to validate solution feasibility and translate requirements into scalable system designs.

• Support backlog refinement, sprint planning and feature validation throughout Agile delivery.

• Contribute to UAT planning and execution, validate test results and support defect clarification.

• Coordinate with product, business, technology, UX and compliance stakeholders to resolve requirements gaps and delivery issues.

• Maintain clear documentation and alignment across related customer journeys and platform features.

Requirements

• Minimum 8 years of Business Analyst experience, preferably involving digital platforms.

• At least 3 years of experience in corporate or business banking.

• Familiarity with corporate banking platforms covering transactional banking, payments, trade services or user access management.

• Strong experience writing user stories, process maps, functional specifications and acceptance criteria.

• Experience working in Agile/Scrum environments, using tools such as JIRA, Confluence and Figma.

• Ability to analyse complex business processes and translate them into clear requirements and workflows.

• Experience collaborating with Product Owners, designers, developers and compliance teams.

• Strong analytical, communication and stakeholder-management skills.

Preferred Experience

• Corporate banking fintech or enterprise digital platform transformation.

• Multi-tier user access, transaction approval workflows and B2B banking regulatory requirements.

• Micro-frontend-based platforms.

• Design thinking or service design methodologies.
  

  Registration No.: R25156061

  EA No.: 11C3373