Programmes and Partnerships Manager

The Programmes and Partnerships Manager is a leadership role responsible for driving strategic development, implementation, and evaluation of SUN-DAC’s current and new programmes and partnerships for adults with disabilities. This role ensures that initiatives are aligned with the organisation’s mission and delivers measurable impact for clients. The Manager also works with Allied Health Professionals (AHPs) to reach care goals, drives volunteer recruitment and engagement, and serves as SUN-DAC’s representative in relevant community initiatives.

Core Responsibilities

Leadership and Team Management

• Leads a multi-disciplinary team, including Allied Health Professionals (AHPs) and programmes staff
• Cultivates a positive work culture through active coaching, clear communication, and constructive performance management
• Paces and manages team workload effectively while maintaining high standards of delivery in a dynamic, evolving environment
• Represents the organisation at external events, workshops, and conferences to promote its mission, programmes, and facilitates community partnerships

Programme Development & Evaluation

• Designs, implements, and operationalises new programmes in support of client needs and the sector's aspirations to build inclusive communities
• Establishes and oversees evaluation frameworks for existing programmes to measure effectiveness, client outcomes, and service quality
• Conducts reviews of existing workflows and services to ensure continuous improvement

Strategic & Corporate Partnerships

• Cultivates and manages strong partnerships with corporate partners to drive Corporate Social Responsibility (CSR) initiatives, and facilitates corporate volunteering events
• Sustains and enhances partnerships with key external stakeholders and community hubs to advance organisational objectives and inclusive community efforts

Volunteer Management & Growth

• Strategically grows and diversifies the volunteer base (including corporate, community, and individuals) to support centre activities
• Develops onboarding and retention strategies to integrate volunteers into SUN-DAC's daily operations

Job Requirements

Education

• Degree in any field, preferably Social Work, Social Sciences, Psychology, Business Administration, or related field
• Certification in disability or senior care related field will be an advantage

Experience

• Minimum 5 years of experience in programme management, community engagement, or partnership development, preferably in the social service or non-profit sector
• At least 8 to 10 years in Managerial role
• Experience in collaborating with diverse stakeholders, including government agencies, corporates, and community partners

Skills

• Client- and community-centric, with high levels of empathy and cultural sensitivity
• Strong leadership, team management, and staff development capabilities
• Excellent project management, organisational, and time management skills
• Strong communication, negotiation, and relationship-building skills
• Strategic thinking with the ability to innovate and improve programmes
• Ability to monitor and evaluate programme performances and prepare reports for internal and external stakeholders
• Proficient in using digital tools for communication, reporting, and programme management