BPO Recruiter / Talent Acquisition Executive (1 Yr Contract)

Role Summary

We are seeking a proactive BPO Recruiter to manage end-to-end hiring for customer support, voice, non-voice, chat, email, telesales, and back-office roles. The recruiter will source, screen, coordinate interviews, manage offers, and ensure timely joining of candidates to meet high-volume hiring targets. BPO recruiter roles typically focus on high-volume recruitment, sourcing, screening, interview coordination, offer rollout, and onboarding support.linkedin+1

Key Responsibilities

• Understand hiring requirements and finalize job descriptions with hiring managers or team leads.

• Source candidates through job portals such as Naukri, Indeed, Apna, Shine, LinkedIn, referrals, walk-ins, and social media.

• Conduct telephonic and virtual screening to assess communication skills, shift flexibility, salary expectations, and role fit.

• Schedule and coordinate interviews with candidates and hiring managers.

• Maintain candidate pipelines, trackers, and accurate records in the ATS, CRM, or Excel/Google Sheets.

• Manage offer discussions, salary negotiation, documentation, and offer rollout.

• Follow up with candidates from offer acceptance through joining to reduce drop-offs.

• Organize or support walk-in drives, bulk hiring campaigns, and referral programs.

• Track daily/weekly recruitment metrics, including sourcing volume, interviews scheduled, offers made, joinings, and time-to-fill.

• Coordinate with operations, HR, and training teams for onboarding and joining formalities.

• Ensure hiring documentation and background verification processes are completed accurately.

Required Skills & Qualifications

• Bachelor’s degree in any discipline; HR/MBA preferred but not mandatory.

• 1–4 years of recruitment experience, preferably in BPO, BPM, customer support, tele sales, or bulk hiring.

• Strong sourcing and screening skills for entry-level and experienced candidates.

• Excellent verbal and written English communication.

• Familiarity with job portals, Boolean search, Excel/Google Sheets, and ATS/CRM tools.

• Ability to work in a target-driven, fast-paced environment.

• Strong stakeholder management and candidate-engagement skills.

• Willingness to support walk-ins, weekend hiring drives, or extended hiring hours when required.
  

  Interested Parties please WhatsApp/Call us at 8893 3424 (Jasmine), and email your latest resume in WORD format to [email protected]. You may call my office number at 65698233 (Ext.839) for a private & confidential discussion. EA License No.: 96C4864 Reg No.: R22108682 Lee Yit Foong Jasmine