Sales Admin

Working Location: Woodlands

Working Hours: 8am to 5pm (Monday to Friday)

We are looking for an organised and proactive person to manage customer enquiries, support daily sales administration and carry out outreach to potential customers.

Responsibilities

• Respond to customer enquiries through WhatsApp, email and phone.

• Follow up on enquiries and quotations to confirm bookings and orders.

• Coordinate schedules and job details with customers and the operations team.

• Prepare invoices, track payments and maintain accurate records.

• Contact potential customers and business partners based on management’s direction, and follow up on their interest.

• Keep customer details, lead status and follow-up tasks updated in the company’s CRM.

Requirements

• Experience in customer service, sales administration or a similar role preferred.

• Comfortable reaching out to potential customers.

• Organised, attentive to detail and able to follow through independently.

• Comfortable using email, spreadsheets and learning CRM tools.