8m Temp Virtual Assistant Care Coordinator (Healthcare @ WEST) #HFT

Location: Jurong East

Salary: Up to $3,500/month
Contract: 8 Months
Working Hours:

• Monday – Thursday: 8:30am – 6:00pm

• Friday: 8:30am – 5:30pm

Job Responsibilities

• Contact patients regarding programme enrolment and follow up with patients who have not responded.

• Monitor chatbot responses and identify patient concerns requiring follow-up.

• Escalate patient queries and concerns to the clinical team in accordance with established protocols.

• Coordinate appointments, referrals and handovers between patients and healthcare teams.

• Maintain accurate patient records and update relevant databases.

• Track service data, monitor patient engagement and prepare regular reports.

• Provide administrative and coordination support to ensure smooth delivery of healthcare services.

Job Requirements

• Diploma in any discipline

• Comfortable communicating with patients over the phone and through digital platforms.

• Proficient in using multiple IT systems, spreadsheets and dashboards.

• Relevant experience in Healthcare Administration, Care Coordination, Nursing Support or a related field advantageous.

• Able to handle confidential patient information with discretion.

• Experience in patient-facing healthcare, telehealth or chronic disease management will be an advantage.

For interested candidates, please submit your latest resume to [email protected]

Jacqueline Fong Hsin Ting (R21103226)
Recruit Express Pte Ltd
Company Reg. No. 199601303W
EA License Number: 99C4599