Clinic Assistant

The Clinic Assistant will play a crucial role in managing the reception area, attending to patients, performing administrative tasks, and providing support to doctors during consultations. The duties and responsibilities include:

Manage the reception area, greeting patients, and handling phone calls professionally.

Attend to patients and perform front-desk duties including registration, scheduling appointments, verifying insurance, and managing billing.

Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of medical supplies.

Update billing records accurately and reconcile daily collections.

Provide assistance to doctors during consultations, ensuring patients’ needs are met efficiently.

Maintain a clean and organized clinic environment.

Job Requirements

Experience in a healthcare setting would be advantageous.

Excellent interpersonal and communication skills.

Strong customer-service mindset with a focus on patient satisfaction.

Ability to multitask and work efficiently in a fast-paced environment.

Proficiency in medical billing software and basic computer skills.