SUPERVISOR

Key Responsibilities:
✅ Operational Leadership: Supervise supervisors and field teams, ensuring alignment with company standards and client expectations.
✅ Strategic Support: Assist in budget planning, resource allocation, and process improvement initiatives.
✅ Client Retention: Address escalated client concerns, negotiate contracts, and build long-term partnerships.
✅ Performance Analysis: Track KPIs, prepare reports, and recommend actionable insights to senior management.
✅ HR Support: Assist with hiring, onboarding, training, and performance evaluations for staff.
✅ Compliance & Safety: Ensure adherence to industry regulations, safety protocols, and company policies.
✅ Innovation: Identify opportunities to enhance service quality, reduce costs, and implement new technologies.

What We’re Looking For:
✔️ Experience: 3-5 years in operations management, preferably in cleaning, facilities, or hospitality.
✔️ Leadership: Proven ability to lead teams, manage supervisors, and drive results in a fast-paced environment.
✔️ Business Acumen: Understanding of budgeting, financial reporting, and operational efficiency.
✔️ Communication: Exceptional interpersonal skills for client negotiations and internal collaboration.
✔️ Tech-Savvy: Proficiency in Microsoft Office, scheduling software, and CRM tools.
✔️ Problem-Solving: Ability to troubleshoot issues creatively and decisively.
✔️ Flexibility: Willingness to travel between sites and adapt to evolving priorities.