MANAGER

Company Profile

We are an established food and beverage business in Singapore, committed to providing quality food, excellent customer service and a pleasant dining experience. We strive to maintain high operational standards while continuously improving our services and business performance.

As our business continues to grow, we are looking for a dedicated, experienced and responsible F&B Services Manager to oversee daily operations, lead our team and ensure smooth and efficient business operations.

Job Responsibilities

• Oversee and manage daily F&B operations to ensure smooth and efficient business operations.
• Lead, supervise and motivate staff to maintain high service standards.
• Plan staff schedules and ensure adequate manpower.
• Monitor daily sales, revenue, expenses and operational costs.
• Ensure food quality, service standards and customer satisfaction.
• Handle customer feedback and complaints professionally.
• Manage inventory, stock control, purchasing and wastage.
• Ensure proper cash handling, POS transactions and daily sales reporting.
• Maintain cleanliness, hygiene and food safety standards in compliance with Singapore regulations.
• Conduct staff training, coaching and performance evaluations.
• Monitor staff attendance, performance and discipline.
• Coordinate with kitchen staff, suppliers and management to ensure smooth operations.
• Identify areas for improvement to increase productivity, sales and profitability.
• Prepare operational reports and update management on business performance.
• Perform other duties as assigned by management.

Job Requirements

• Diploma or higher qualification in F&B Management, Hospitality or a related field.
• Minimum 3–5 years of relevant F&B experience.
• Previous supervisory or managerial experience preferred.
• Good leadership, communication and interpersonal skills.
• Strong customer service and problem-solving abilities.
• Able to manage staff and handle daily operational challenges.
• Responsible, organized and able to work independently.
• Willing to work shifts, weekends and public holidays.