ICT Executives

Job Description

• Support the school’s ICT initiatives and work closely with the HOD/ICT.
• Provide ICT technical support and troubleshoot computer and AV equipment.
• Manage ICT helpdesk requests, including password resets, device loans and software installation.
• Manage user accounts and administrative portals, such as Google Workspace, Microsoft 365 and Apple School Manager.
• Assist with the research and procurement of ICT and AV equipment.
• Maintain ICT asset inventory, equipment loans, insurance and replacement records.
• Perform routine maintenance and servicing of ICT and AV equipment.
• Record school events, lessons and competitions.
• Set up and provide AV support for school events, assemblies and meetings.
• Perform other duties as assigned by the school management and ICT team.

Requirements

• Diploma in Information Technology or equivalent qualification preferred.
• Proficient in spoken and written English and Mother Tongue languages.
• At least 2 years of experience in a similar role.
• Prior experience supporting iPad PDLP in a school environment.
• Good ICT knowledge, including software, hardware and systems.
• Able to set up, operate and maintain Audio/Video systems.
• Good troubleshooting and problem-solving skills.
• Strong communication and teamwork skills.
• Positive attitude, willing to learn and able to work in a fast-paced environment