Executive/ Senior Executive, HTYN House & Visitor Experience

Karim Group is a family-run lifestyle company dedicated to curating timeless concepts across the culinary, entertainment, real estate, and hospitality sectors. Our goal is to exceed expectations by building businesses grounded in strong community values, and cultivating lasting relationships built on respect, trust, and integrity. Our vision is to be a thriving and supportive workplace that empowers our people and maintains a culture of excellence, hospitality, and family values. Karim Group believes in growing in parallel with our people, fostering an environment where employees are motivated and proud to contribute to both personal and professional growth.

The Senior Executive, HTYN House & Event Experience, is responsible for the day-to-day operations of the House of Tan Yeok Nee. Reporting to the GCA House Management, this role manages the full event cycle from enquiry to confirmed booking, coordinates event logistics and vendors, handles booking administration and reporting, and supports the consolidation of House events and activities. The role will also manage media-related matters for the House, including media enquiries, media relations, media coverage and tracking of media presence and publicity.

Reporting to the GCA House Manager, your duties and responsibilities for the Group of Companies are as follows:

Venue Operations

• Be the main point of contact for event hosts from different Business Units and coordinate their event needs.
• Meet event hosts before events to confirm plans, requirements and arrangements.
• Conduct site walks and House tours for event hosts and internal stakeholders.
• Work with vendors, caterers, decorators, AV suppliers, security and other event partners.
• Oversee venue setup, event operations and teardown.
• Ensure the House is clean, safe and ready for events.
• Support events on-site and handle any operational issues.
• Manage visitor flow and avoid clashes between events, tours and other activities.
• Coordinate House tours and docent arrangements.
• Handle House enquiries and assist visitors and stakeholders.
• Coordinate maintenance, inventory and other venue needs.

Administration

• Maintain the venue booking calendar, event records and documents.
• Work with Finance on invoices, payments and other event matters.
• Prepare monthly event and operations reports.
• Support the House Team with administrative work when required.
• Support Marcomms administration and coordinate with appointed vendors.
• Track media mentions, press coverage, social media features and other publicity about the House.
• Monitor House enquiries and online feedback and highlight important matters to the House Manager.

House Events Consolidation

• Identify key dates, cultural occasions and activities for the House calendar.
• Consolidate events and activities from different Business Units into one House calendar.
• Coordinate with stakeholders to avoid clashes between events and activities.
• Organize House events and activities when required.
• Support the House's social media, PR and communications activities.
• Coordinate with internal and external stakeholders on House-related communications.
• Support the House Manager in planning House programmes and activities.

Your duties shall comprise the duties of your appointment, and without further remuneration, other duties deemed appropriate by the Company.

Requirements

• Diploma or Degree in Hospitality, Events, Business, or a related field.
• 1 to 2 years of experience in venue management, hospitality, or event operations.
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Comfortable working flexible hours, including evenings and weekends when required.
• Proficiency in Microsoft Office.

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Lifestyle Holdings or the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.