Business Transformation Manager

Responsibilities

1. Develop and execute comprehensive business transformation roadmaps aligned with corporate strategy, operational priorities and long-term business objectives.
2. Translate strategic recommendations into structured implementation plans, defining key milestones, deliverables, resources, timelines and cross-functional dependencies.
3. Oversee programme governance frameworks, progress monitoring, risk management, issue resolution and executive reporting to ensure successful execution.
4. Collaborate closely with the CEO, senior management, department heads and external consultants to align transformation priorities and facilitate strategic decision-making.
5. Lead initiatives to streamline operational workflows, enhance organisational effectiveness and implement improvements to business processes, governance and operating models.
6. Develop and implement change management strategies, including stakeholder engagement, communication, training and business readiness to ensure sustainable organisational transformation.
7. Partner with Digital and IT leadership to coordinate technology-enabled transformation, ensuring digital initiatives support operational requirements and business objectives.
8. Monitor programme budgets, financial forecasts, resource allocation and implementation costs in collaboration with Finance and respective workstream leaders.
9. Establish measurable performance indicators, monitor transformation outcomes, evaluate benefits realisation and recommend corrective actions where necessary.
10. Coordinate cross-functional teams, identify implementation challenges and ensure new processes, capabilities and ways of working are successfully embedded into daily operations.

Requirements

1. Bachelor's degree in Business Administration, Management, Engineering or a related discipline, or equivalent relevant professional experience.
2. Substantial experience managing complex business transformation, enterprise-wide programmes or operating model improvements, preferably within multinational or multi-regional organisations.
3. Strong capabilities in programme governance, strategic planning, budget oversight, risk management, stakeholder coordination and benefits realisation.
4. Proven ability to influence senior stakeholders, lead cross-functional initiatives and drive organisational change without direct reporting authority. Excellent communication, analytical and problem-solving skills are essential.
5. Experience in commercial, finance,service operations or supply chain transformation, with the ability to collaborate effectively with Digital and IT teams. PMP, PRINCE2, Prosci or Lean Six Sigma certification would be an advantage.

Clarence Khoh
R1552376