General Manager - Coffeeshop Operations

Company Overview

A13 KAKI PTE LTD operates coffeeshop businesses in Singapore, focusing on delivering quality food and beverage services through effective management and strategic growth.

Job Summary

You will lead the overall management, business performance, and strategic development of our coffeeshop operations in Singapore, driving operational excellence and financial success.

Responsibilities

• Develop and implement business strategies, operating budgets, and financial targets to drive growth and profitability
• Manage stall tenancy arrangements and coordinate effectively with food stall operators to ensure smooth operations
• Lead and supervise management staff, overseeing workforce planning to optimize team performance
• Monitor revenue streams, rental collections, operating expenses, and profitability to maintain financial health
• Oversee supplier contracts, purchasing processes, and inventory management to ensure cost efficiency and supply reliability
• Establish and enforce operational policies and service quality standards to enhance customer satisfaction
• Ensure compliance with Singapore Food Agency (SFA), Ministry of Manpower (MOM), and workplace safety regulations to maintain legal and safety standards
• Manage business expansion plans and implement operational improvements to support sustainable growth
• Prepare and present business performance and financial reports to company directors for informed decision-making

Preferred competencies and qualifications

• Experience managing multiple food stalls or F&B business units to handle complex operations effectively
• Relevant business or hospitality qualifications to support operational and strategic roles