COFFEESHOP OPERATIONS SUPERVISOR

Coffeeshop Operations Supervisor

Company: A13 KAKI PTE LTD

Employment Type: Full-Time, Permanent

Number of Vacancies: 1

Monthly Salary: SGD $3,600 – $4,200

Industry: Food & Beverage / Food Services

Work Location: Singapore

Job Description

A13 KAKI PTE LTD is seeking a responsible and experienced Coffeeshop Operations Supervisor to oversee daily operations of our coffeeshop and coordinate activities across multiple food and beverage stalls.

The successful candidate will ensure smooth operations, maintain service standards, supervise employees, and support management in improving operational efficiency.

Key Responsibilities

1. Supervise daily coffeeshop operations, including food stalls, beverage services and common areas.

2. Prepare staff duty rosters, coordinate shifts, and monitor employee attendance.

3. Ensure compliance with Singapore Food Agency (SFA) food hygiene and safety requirements.

4. Monitor stock levels, coordinate supplier deliveries and assist with inventory management.

5. Handle customer feedback, complaints and service recovery.

6. Supervise opening and closing procedures, cleanliness and workplace safety.

7. Coordinate with stall operators and management to resolve operational issues.

8. Monitor operational expenses, wastage and productivity.

9. Train employees on standard operating procedures and customer service standards.

10. Prepare daily operational reports and escalate issues to management.

Job Requirements

* Relevant experience in coffeeshop, restaurant or food and beverage operations.

* Previous supervisory or team-leading experience preferred.

* Knowledge of food hygiene, workplace safety and daily F&B operations.

* Good communication, coordination and problem-solving skills.

* Able to prepare duty rosters and manage operational requirements.

* Able to work shifts, weekends and public holidays according to the roster.

* Able to work independently and handle operational challenges.

Salary and Benefits

* Fixed monthly salary: SGD $3,600 – $4,200.

* Statutory leave and benefits in accordance with Singapore employment legislation.

* Other benefits, if any, will be communicated during recruitment.

Working Arrangements

* Full-time employment.

* Shift-based work according to operational requirements.

* Working hours, rest days and meal breaks will be stated in the employment contract and arranged in accordance with applicable Singapore employment requirements.

Application

Interested applicants should submit their resume through MyCareersFuture. Shortlisted candidates will be contacted for an interview.

A13 KAKI PTE LTD is committed to fair and merit-based recruitment.