Counsellor - Family Service

The Counsellor provides counselling services toindividuals and families experiencing socioemotional and marital challengessuch as marital conflicts and undergoing divorce. This includes case managementfor cases of low to moderate complexity and risk and provision of clinicalservices through various modes of counselling such as face-to-face or online counselling and group work. This includes developing strategies, planning andimplementing counselling-related programmes, including crisis intervention andreferrals to relevant agencies. He/She also conducts practice-based researchand facilitates outreach, trainings and programmes for the community.

Job Responsibilities:
Counselling assessments andinterventions

• Conduct routine counselling cases, including conducting risk and need assessments anddelivering intervention plans over a variety of modes and approaches such ascounselling, group work, video, phone and email
• Facilitate case formulation and management for routine cases, including preparation ofassessment reports, delivery of case presentations, and referrals to relevantorganisations in social services ecosystem
• Provide crisis intervention and referral when required

Case Management & Documentation

• Prepare and maintain accurate, timely, and confidential case notes in accordance with agency policies, PDPA, and professional ethical standards
• Manage caseloads effectively, prioritising cases based on risk and complexity
• Coordinate referrals to internal programmes or external community resources (e.g. IMH, FSCs, hospitals, schools, MSF agencies)
• Participate in case conferences, multidisciplinary discussions and meetings

Programme Management & Group Work

• Designand facilitate groupwork sessions to achieve socioemotional goals
• Contribute to the development, implementation, and evaluation of programmes
• Support outreach, community education, and preventive initiatives

Maintaining professional,legal and ethical standards

• Adhere toprofessional standards in clinical, legal and ethical practices, ensuringclient consent and confidentiality and proper data privacy protocol incounselling
• Review counselling interventions and programmes in line with client needs and best practices

Professional Development &Supervision

• Participate in regular clinical supervision and reflective practice.
• Engage in continuous professional development (CPD) to maintain competency and accreditation requirements.
• Stay updated on best practices, research, and policy developments relevant to social service work in Singapore.
• Support interns or junior staff where applicable.

Conducting practice-basedresearch

• Make recommendations for research topics and hypotheses based on experiences andlearnings with direct practice work
• Conductpractice-based research in line with ethical guidelines
• Performdata collection and analysis to support research

Job Requirements:

Educational Qualifications

• Master in Counselling from an accredited institution, recognized by Singapore Association of Counselling (SAC).

Relevant Experience

• At least 3 years of relevant work experience, with children, couples and families
• Proficient in various counselling approaches (e.g. systemic) and tools to help client's concerns

Competencies

• People-oriented and good interpersonal skills
• Excellent oral and written communications skills
• Effective report writing skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately and make recommendations
• Able to multi-task and work in fast-paced and dynamic environment with good adaptability skills
• Able to work with high conflict couples and court mandated high conflict parents
• Committed and can-do attitude
• Team Player

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Morgan McKinley PteLtd

EA License No:11C5502 | EAP Registration No: R22110157