Admin Assistant - Sembawang

Contract Period: From 1 January 2027 to 31 December 2027.

Working hours:
· Mondays; Wednesdays to Fridays: 7.00am to 4.15pm, inclusive of 45-min lunch break
· Tuesdays: 7.00am to 3.45pm, inclusive of 45-min lunch break
· Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services:
a) Manage the front counter at General Office: answer calls, respond to routine enquiries, take messages and direct enquries to the right staff member.
b) Attend to visitors and deliveries: receive visitors, provide directions and handle incoming goods.
c) Support student matters: record early departures and contact parents of departing students, assist students who are unwell or have minor injuries. Assist with students’ handphone management process.
d) Provide general office support: data entry, photocopying, laminating, managing office supplies and simple offline procurement. Record / return lost & found properties to students.
e) Any other tasks or duties as assigned by the Authority.

Qualifications, skills and experience:
a) A diploma in any specialisation
b) At least two years of working experiences as a receptionist at MOE school(s), preferably secondary school(s).
c) Working knowledge of Microsoft Word and Excel as implied by previous working experiences.
d) Should also preferably possess a valid first-aid + CPR certification, to be renewed by the start of the contract period (if expired) and the following soft skills:
e) Communicate clearly and courteously with students, parents, staff, visitors and vendors.
f) Demonstrate a patient, service-oriented manner when attending to enquiries, including during busy periods.
g) Remain calm and professional when handling challenging or sensitive situations and refer matters to the appropriate staff when necessary.
h) Be organised and attentive to detail when recording information, handling documents and following up on requests.
i) Exercise discretion and maintain confidentiality when dealing with student and school information.
j) Work cooperatively with colleagues and follow the school’s procedures and instructions