IT & Systems Administrator

At Julia Gabriel Education Group, meaningful learning is supported by systems that works seamlessly behind the scenes. With IT now part of almost every department and process — from teaching and training to admissions, marketing and finance — we are looking for a hands-on, resourceful IT & Systems Administrator to support our staff and lead the roll-out of new platforms across our centres, brands and overseas franchises.

Key Responsibilities

• Be the first point of contact for staff IT support across all centres and departments — devices, printing, connectivity, Google Workspace and video conferencing.
• Lead the implementation of new platforms with vendors — gather requirements from departments, coordinate set-up, data migration and go-live, and act as the in-house point of contact for ongoing support.
• Support the business systems departments rely on daily — CRM, database, finance and learning platforms — including user access and the integrations that connect them.
• Administer user accounts and access(email, NAS, shared folders, copiers), including staff on- and off-boarding.
• Manage the device lifecycle for laptops, mobiles, tablets, printers and copiers — procurement, set-up, asset register and secure disposal.
• Maintain LAN, switches, routers and broadband; restore service during outages and set up IT for new centres.
• Maintain Windows servers and web hosting; manage domains, DNS/MX records and SSL certificates; liaise with website vendors.
• Manage IT subscriptions and licences, and liaise with vendors and suppliers.

Requirements

• Diploma or degree in IT, Computer Science or a related field; 4–5 years in IT operations or systems administration preferred.
• Hands-on experience with Windows desktop and server, networking (LAN, DNS, SSL), NAS and Google Workspace administration.
• Experience with Zoho CRM or HubSpot, website / CMS administration and vendor-led IT projects.
• Working knowledge of SQL, REST APIs and webhooks; Supabase experience strongly preferred.
• Exposure to accounting systems (e.g. Sage),LMS platforms or low-code / AI tools is an advantage.
• Knowledge of the Singapore PDPA and good IT security practice.