Field Service Engineer

Company Overview

EZZE Services Pte Ltd, established in 2002, provides comprehensive electrical distribution services including project management, installation, testing, repair, and maintenance of low and medium voltage equipment across various industries.

Job Summary

Provide technical support to meet warranty objectives by performing on-site interventions, repairs, and commissioning of electrical equipment while coordinating service schedules and maintaining safety and quality standards.

Responsibilities

• Perform on-site interventions, repairs, remedy works, and equipment commissioning to fulfill customer requests and warranty requirements
• Organize and coordinate service job schedules to ensure timely and effective completion
• Submit daily follow-up forms and service reports promptly to maintain accurate records
• Manage, organize, and coordinate maintenance work with contractors for electrical switchgear systems
• Oversee installation and modification of high voltage (HV) and low voltage (LV) electrical switchgears to meet project specifications
• Maintain positive customer relationships by addressing feedback and responding to customer needs promptly
• Deliver quality workmanship and ensure on-time completion of all assigned tasks
• Maintain and use safety gear and test equipment according to established standards
• Comply with all safety policies, practices, and procedures consistently to ensure a safe work environment
• Promote positive customer relations through professional and responsive service