Sales Manager

Key Responsibili0es

• Prepare and implement sales plans and targets aligned with the restaurant’s business

objec0ves.

• Iden0fy and aSract new customers through direct sales, networking, referrals, and

promo0onal ac0vi0es.

• Develop corporate, group dining, event, catering, and partnership opportuni0es where

applicable.

• Maintain strong knowledge of the restaurant’s menu, pricing, packages, and

promo0onal offers.

• Plan and coordinate sales promo0ons and customer engagement ac0vi0es to increase

revenue.

• Build and maintain rela0onships with customers, corporate clients, and business

partners.

• Respond to enquiries, prepare proposals or quota0ons, and follow up on poten0al sales.

• Monitor sales performance, customer leads, conversion rates, and promo0onal results.

• Coordinate with the Opera0ons Manager to ensure sales commitments can be properly

delivered.

• Prepare sales reports and recommend strategies to improve customer acquisi0on,

repeat business, and revenue growth.

Specific Responsibilities:

1. Help analyze sales data, set monthly sales targets, and find new customer opportunities.

2. Manage customer information, track sales leads, and support digital marketing efforts.

3. Manage relationships with partners and assist in contract negotiations.

4. Prepare regular sales reports, track customer and product performance, and present findings.

5. Track customer feedback, follow up on client issues, manage customer accounts, and ensure a high level of satisfaction.

6. Help track team performance, provide support to junior staff, and assist in setting goals.

Competencies:

1. Creating sales plans, understanding market trends, and using forecasting tools.

2. Using CRM systems, tracking leads, and managing customer information digitally.

3. Identifying business clients, managing relationships, and negotiating deals.

4. Creating sales reports, analyzing sales data, and tracking performance.

5. Managing customer relationships, tracking satisfaction, and using CRM systems to enhance customer retention.

6. Supervising teams, setting performance goals, and providing feedback.

Duration: 6 months