Admin Assistant

KeyResponsibilities:

1. Order Processing and Coordination:

• Receive and review shipping requests and orders, ensuring accuracy and completeness.

• Prepare and generate shipping documents, including packing slips, commercial invoice and shipping labels.

• Coordinate with warehouse and shipping teams to ensure timely and accurate order fulfillment.

2. Customer and Vendor Communication:

• Serve as a point of contact for customers and vendors regarding shipping inquiries, tracking, and delivery status.

• Respond promptly to customer and vendor inquiries via phone, email, or other communication channels.

• Address and resolve anyshipping-related issues or discrepancies.

3. Entry and Record Keeping:

• Maintain accurate records of shipping activities, including order status, shipping dates, and tracking information.

• Enter shipping data into internal systems and databases, ensuring data integrity and accuracy.

• Prepare and file shipping reports and documentation as required.

4. Inventory Management:

• Assist with inventory management by monitoring stock levels and coordinating with the purchasing department for restocking.

• Conduct periodic inventory audits to ensure accuracy and address any discrepancies.

5. Administrative Support:

• Provide general administrative support to the Shipping department, including scheduling meetings, handling correspondence, and maintaining filing systems.

• Assist with other administrative tasks as needed to support the overall efficiency of the department.

6. Process Improvement:

• Identify and recommend improvements to shipping and administrative processes to enhance efficiency and accuracy.

• Assist in implementing new procedures or technologies to streamline operations.