People and Culture Officer

COMO Metropolitan Singapore is part of an integrated, immersive experience spread across 19 floors and all under one roof at COMO Orchard in the city's heart. Alongside our rooms and suites equipped with SleepHub® technology, you will find COMO Group’s signature brands: multi-label fashion by Club 21; an urban wellness space by COMO Shambhala; contemporary international dining by COMO Cuisine; a Michelin-starred gourmet concept by COTE Korean Steakhouse, as well as the world-renowned patisserie Cédric Grolet.

• Provide administrative, advisory, and support services to team members and management in all aspects of People and Culture operations.
• Assist with recruitment activities including job postings, interview scheduling, reference checks, preparation and delivery of employment agreements, and document collection in accordance with onboarding checklists.
• Coordinate and manage the onboarding process to ensure a seamless new hire experience.
• Maintain and organize filing systems including personal files, archived files, and timesheets.
• Manage and update employee data in the HRIS system; generate reports for Department Heads and respond to related queries.
• Coordinate work pass applications and renewals; arrange travel and accommodation for team members as needed.
• Update and maintain team member communication platforms with current and engaging content.
• Plan and execute monthly employee engagement initiatives, including but not limited to: Employee of the Month, Long Service Awards, birthday celebrations, annual dinner and dance, and other employee relations activities.
• Serve as the first point of contact for team member inquiries, providing timely and accurate resolutions.
• Handle offboarding processes, including exit clearances and interviews.
• Record and prepare minutes for disciplinary meetings and maintain related documentation with confidentiality.
• Support and coordinate employee engagement and learning and development initiatives, including service standards training with learning champions and department heads.
• Enhance employer branding through professional content creation and engagement on social media platforms (e.g., LinkedIn).
• Uphold strict confidentiality when handling employee matters.
• Support and contribute to COMO’s sustainability goals by implementing environmentally responsible practices within your roles and departments.

Key Requirements:

• Diploma or Degree in Business Administration, preferably with a specialization in People and Culture or Human Resource Management.
• Strong communication and interpersonal skills.
• Proactive, independent, well-organized, and able to manage tasks with a sense of urgency.
• Excellent planning and organizational abilities.
• Proficient in Microsoft Office and HR systems; comfortable with technology.
• A committed team player with a positive and collaborative attitude.