Logistics Sales Representative - Air & Sea Freight

Key Responsibilities

• Identify and develop new customers and business opportunities for air and sea freight services.
• Maintain and strengthen relationships with existing customers.
• Conduct sales calls, customer visits, presentations, and follow-ups.
• Understand customers' logistics requirements and recommend suitable freight solutions.
• Prepare quotations and negotiate rates and commercial terms with customers.
• Coordinate with operations and overseas agents to ensure smooth shipment handling.
• Follow up on sales leads, quotations, and opportunities to achieve sales targets.
• Monitor market conditions, freight rates, and competitor activities.
• Maintain accurate customer and sales records.
• Follow up on outstanding payments where required.
• Provide regular sales activity and pipeline reports to management.
• Work closely with internal teams to ensure good customer service and timely shipment execution.

Requirements

• Minimum 3 years of relevant experience in freight forwarding, logistics, cargo sales, or shipping.
• Experience in Air Freight and/or Sea Freight is preferred.
• Good understanding of freight forwarding processes, shipping documentation, and logistics services.
• Existing customer or industry network is an advantage.
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated, proactive, and target-oriented.
• Able to work independently as well as part of a team.
• Good organizational and follow-up skills.
• Proficiency in English; additional languages are an advantage.
• Willingness to travel for customer visits and business development when required.

Key Skills

• Freight Forwarding & Logistics
• Air & Ocean Freight
• Business Development
• Customer Relationship Management
• Sales & Negotiation
• Quotation & Rate Management
• Lead Generation
• Account Management
• Communication & Presentation

Performance Indicators

• New customer acquisition
• Sales revenue and gross profit
• Customer retention
• Sales pipeline development
• Number of qualified leads and customer visits
• Conversion of quotations to shipments
• Overall customer satisfaction