Warehouse&Inbound Coordinator(E-commerce)

Order Fulfilment

Download, pick, pack, and dispatch orders across all platforms by cut-off times

· Use BigSeller to process orders and update stock records

· Prepare and hand over wholesale shipments

· Handle returns intake, inspection, and restocking

· Keep packing stations stocked and organised

Inbound coordination

· Track open supplier orders and expected arrival dates

· Follow up with suppliers/China team for readiness, packing lists, shipping documents, and tracking numbers

· Maintain an inbound tracker: PO details, SKUs/quantities, ETA, shipping mode, status, exceptions

· Schedule receiving based on ETA and warehouse capacity

· Receive stock: check quantity, condition, SKU/label accuracy, take photos, report discrepancies

· Update inventory records and put away stock

· Flag delays, short shipments, damages, or wrong SKUs to the Operations Lead within 24 hours

Inventory and readiness

· Perform regular cycle counts and stock reconciliation

· Assemble kits/bundles and pre-pack live-sale bestsellers

· Prepare stock and packing materials ahead of TikTok live sessions

· Keep the warehouse clean, safe, labelled, and organised

· Help document and improve warehouse SOPs

· During low-order periods, work through the daily task bank: receiving, cycle counts, returns, prep, and process improvement

We’re looking for someone to own physical fulfilment and inbound tracking — not just packing. You’ll pick/pack orders across TikTok Shop, Lazada, Shopee. Receive stock, maintain inventory accuracy, handle returns, and follow up supplier orders from confirmation to arrival.

Preferred: Experience with inventory systems and BigSeller (or similar e-commerce order/inventory platforms) is a strong advantage.

Singaporean//PR/Malaysian are all welcomed to apply.
Chinese speaking is preferred as need to communicate with China team and suppliers.

Malaysians can apply.
Salary can be discussed.
Experience is more important.